Refund Policy

Last Updated: March 4, 2026

Due to the nature of our products as consumable beverages, all sales are final.

Gross Water does not accept returns or exchanges for purchased products.

Damaged Orders

If your order arrives damaged or defective, please contact us at:

team@tedzhar.com

within a reasonable time after delivery.

Please include:

• your order number

• photos of the damaged product

• description of the issue

At our discretion, we may offer:

• a replacement shipment

• store credit

• or a refund